Contact CAEVO:
Support, Partnerships, and Feature Ideas
Every message reaches someone who actually builds CAEVO. Typical first reply in one to two business days.
• Key Document Planning and Sharing • Easy Family Communication • Recommended Next Steps • Financial Resources • Aging Well Index • Document Vault • Benefits Finder • Care Stage Tracker • Family Loop • Consent-first Sharing • Ask EVO • 256-bit Encryption • No ads, ever
What Happens After You Reach Out
CAEVO is built and supported by a small team. Every message you send lands with someone who works on the platform, not a ticket queue, and not an outsourced desk.
That’s the good part. Because there are a few of us, a reply can take a little longer than at a large company. We would rather send you a real answer than a fast one. There are a few of us, and we’d rather send you a real answer than a fast one. Most messages get a first reply within 1 to 2 business days.
Your feedback helps decide what we build next and the requests that come through this page shape the roadmap directly.
Tell Us What You Need
Choosing a topic routes your message to the right person first.
Product Support
For existing users with account, hub, or feature questions. Before you send a message, browse the Learning Studio; it’s short, practical walkthroughs that answer the questions we hear most, so you can get unstuck now instead of waiting on us.
Partnership Inquiries
For financial advisors, elder law attorneys, home health agencies, and 55+ communities exploring a partnership. Learn more about partnering with CAEVO.
Feature Ideas & Feedback
For users or partners with product suggestions. This is one of the main ways we decide what to build next.
Press & Media
Reporters and media use the contact path on News & Press, so general support isn’t fielding press inquiries alongside everything else.
Send Us a Message
Tell us what this is about. Choosing a topic routes your message to the right person first.
Prefer Another Way to Reach Us?
Email: support@caevocare.com
Looking for a Quick Answer First?
Short walkthroughs of the parts of CAEVO people ask about most—the same answers we’d send you over email, ready right now.
Built from lived experience.
We watched people we love care for people they love, through cancer, dementia, and a fall that changed everything overnight. That is why CAEVO exists.
As we watched our own parents age, we saw something bigger than caregiving. They wanted to live their lives more fully, and their families wanted to support them through every chapter. Plan early, and it is a conversation around the kitchen table.
Lauren Howard & Jon Howard · Co-founders
What families are saying — on both sides of care
Frequently Asked Questions
Is CAEVO for caregivers or for people planning their own aging?
Both. Every account has both hubs, and you can add and switch between more than one family, like a spouse’s parents and your own.
Is CAEVO free?
To start, yes. Essentials is free, always, for one person. It includes both libraries and the everyday tools on each side, with no credit card required.
Is my family's information safe?
Yes. It’s encrypted with bank-level, 256-bit security and stored on US infrastructure, and the person aging controls what’s shared. See how we protect your data
Will I see everything about my parent?
No, you see what they choose to share. That’s on purpose. It keeps CAEVO from feeling like it’s watching anyone.
Can CAEVO find benefits I qualify for?
It shows you the programs in your state and county, like waivers, transportation, meals, respite, and legal aid, across all 50 states and DC.
My advisor, attorney, home care agency, or community offered me CAEVO. Do I pay?
If your organization covers it, you don’t need a paid plan. Check with them, or contact us to confirm before you sign up for anything.
Stay Informed
The Conversation Nobody Wants to Have With Their Parents (and How to Start It)
Most families wait for a crisis to talk about aging. Here’s how to open the conversation before you’re forced to — and what to actually ask.
Sandwich Generation, Meet Your New To-Do List
Managing your kids’ schedules and your parents’ care at the same time isn’t a time-management problem — it’s a coordination problem. Here’s what that actually looks like.
The Conversation Nobody Wants to Have With Their Parents (and How to Start It)
Most families wait for a crisis to talk about aging. Here’s how to open the conversation before you’re forced to — and what to actually ask.
The Conversation Nobody Wants to Have With Their Parents (and How to Start It)
Most families wait for a crisis to talk about aging. Here’s how to open the conversation before you’re forced to — and what to actually ask.
A family that talks about aging early has more time to enjoy it.
CAEVO gives you the tools to start that conversation this week.
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