When the visit ends, families still have questions.
A shared portal for the families of your clients: documents, updates, and peace of mind, without adding to your staff’s workload.
• Key Document Planning and Sharing • Easy Family Communication • Recommended Next Steps • Financial Resources • Aging Well Index • Document Vault • Benefits Finder • Care Stage Tracker • Family Loop • Consent-first Sharing • Ask EVO • 256-bit Encryption • No ads, ever
Your team shows up. The family still wonders what happened after you left.
63 million Americans are family caregivers (AARP and NAC, 2025), and most hold a job on top of it. Some are the families of the clients your team sees every week.
CAEVO is where they track what’s happening between visits, so the calls that reach your office actually need a clinician. It runs alongside your clinical and scheduling systems, doesn’t touch your EHR or EVV software, and nobody on staff has to manage it.
Why families of home health clients want more updates
A home health client communication tool gives families a place to check for themselves, so the calls that come in actually need a person.
The update that arrives secondhand.
A sibling who happened to be there hears about a fall or a med change before anyone on the care team says a word.
The repeat call to the office.
Is mom eating? Did the aide show up? Real questions, asked over and over, pulling staff away from the client in front of them.
The silence that reads as bad news.
No update can feel any different from bad news to an anxious family, even when nothing's wrong.
How Your Agency and CAEVO Work Together
You introduce it at intake.
Hand families a resource, not a task. They set up their own hub, and nobody on your staff has to log in or manage anything.
Families keep the record between visits.
They track medications, documents, and questions to raise at the next appointment, so they aren’t calling the office about things that can wait.
Your team sees only what a family chooses to share.
If a family wants your agency involved, they can invite you at the level they set, like the medication list. They can remove you any time, and every use of your access is logged. Without an invite, your staff see nothing.
Out-of-town family stays informed.
The client decides who sees what, so a sibling in another state gets real visibility without your staff fielding a separate call.
How to Bring CAEVO Into Your Agency
Partner with CAEVO.
Introduce it at intake or an early visit.
Families set up their own hub, on their own schedule.
Care continues as usual, with families better informed.
Home Health Agency Technology Included in the Partnership
Co-branded onboarding materials.
Introduce CAEVO with materials that carry your agency's name alongside ours.
A shared reference point for the essentials.
Medication lists, advance directives, and care documents live in one place a family can actually find.
Engagement visibility, when available.
Agencies can see whether a family is engaged, without ever seeing what's inside.
Dedicated partner support.
A point of contact on CAEVO's team for your agency.
Why Family Engagement Software Belongs in Your Agency's Toolkit
Families remember which agency actually eased the worry between visits; nearly a third have been caregiving five years or more, long enough to know the difference. That’s a real point of separation in a market where it cuts down on the calls that never needed a clinician in the first place.
Every Crossing is Logged
United States Infrastructure
Encrypted in transit and at rest
Row level Access Control
Family Loop Consent Gate
The Family Record
Documents, Medication, Decisions
Client and Family Data Stays With Them
Your staff never gets access to a client’s private hub unless the family explicitly shares it, the same consent-first structure that runs through every part of CAEVO. Access, data location, and encryption are laid out in full, so your agency’s own compliance review has what it needs. See the full breakdown of how CAEVO protects data
Ready to Ease the Worry Between Visits?
You already spend hours chasing documents and waiting on families to make decisions, and none of it makes it onto an invoice.
Tell us what you do and roughly how many clients bring you caregiving or aging questions. We’ll show you where CAEVO takes work off your desk and how a referral works.
Built from lived experience.
We watched people we love care for people they love, through cancer, dementia, and a fall that changed everything overnight. That is why CAEVO exists.
As we watched our own parents age, we saw something bigger than caregiving. They wanted to live their lives more fully, and their families wanted to support them through every chapter. Plan early, and it is a conversation around the kitchen table.
Lauren Howard & Jon Howard · Co-founders
What families are saying — on both sides of care
Frequently Asked Questions
Is CAEVO for caregivers or for people planning their own aging?
Both. Every account has both hubs, and you can add and switch between more than one family, like a spouse’s parents and your own.
Is CAEVO free?
To start, yes. Essentials is free, always, for one person. It includes both libraries and the everyday tools on each side, with no credit card required.
Is my family's information safe?
Yes. It’s encrypted with bank-level, 256-bit security and stored on US infrastructure, and the person aging controls what’s shared. See how we protect your data
Will I see everything about my parent?
No, you see what they choose to share. That’s on purpose. It keeps CAEVO from feeling like it’s watching anyone.
Can CAEVO find benefits I qualify for?
It shows you the programs in your state and county, like waivers, transportation, meals, respite, and legal aid, across all 50 states and DC.
My advisor, attorney, home care agency, or community offered me CAEVO. Do I pay?
If your organization covers it, you don’t need a paid plan. Check with them, or contact us to confirm before you sign up for anything.
Stay Informed
The Conversation Nobody Wants to Have With Their Parents (and How to Start It)
Most families wait for a crisis to talk about aging. Here’s how to open the conversation before you’re forced to — and what to actually ask.
Sandwich Generation, Meet Your New To-Do List
Managing your kids’ schedules and your parents’ care at the same time isn’t a time-management problem — it’s a coordination problem. Here’s what that actually looks like.
The Conversation Nobody Wants to Have With Their Parents (and How to Start It)
Most families wait for a crisis to talk about aging. Here’s how to open the conversation before you’re forced to — and what to actually ask.
The Conversation Nobody Wants to Have With Their Parents (and How to Start It)
Most families wait for a crisis to talk about aging. Here’s how to open the conversation before you’re forced to — and what to actually ask.
A family that talks about aging early has more time to enjoy it.
CAEVO gives you the tools to start that conversation this week.
Available on
